Dear refugee and asylum seeker community,

Dr Lester and the team at Utopia understand that this is a very difficult time for you. The Covid-19 (Coronavirus) situation has affected us all.

I would like to explain how Utopia can help you.

We are able to perform a covid-19 test at Utopia. Please note that this service is reserved for patients who are registered with us or wish to register with us. The service is by appointment only.

People who do not have symptoms:

  • If you feel well but have been overseas in the past 14 days or come into close contact with someone who you know for certain has Covid-19, please stay at home for 14 days and call Utopia on 8001 3049 for advice

  • If you have not been overseas and feel well, you have no need to be worried, please carry on with your daily activities, keep good hand hygiene, avoid shaking hands and maintain 2 arms length distance from people outside your immediate family (social distancing).

People who feel sick – cough, sore throat, shortness of breath and fever:

  • If your symptoms are severe, go to your local public hospital; do not waste time in waiting for a GP appointment.

  • If your symptoms are mild, please call Utopia on 8001 3049, give your name, telephone number and ask for Karen interpreter. The doctor will ring you back with advice.

Attending the clinic:

The government has restrictions in place which change depending on the number of new infections.  

Attending the clinic for a face-to-face appointment if required and and using public transport to the clinic is not banned. 

Telephoning the doctor:

Anyone can ask for a telephone consult with the doctor if they need something simple doing, like paperwork, repeat prescriptions, Centrelink certificates etc.

Our doctors are trying to do as many consultations by telephone and you may get a phone call from the doctor to see if your consultation can be done over the phone.

Do you have a hospital appointment and are afraid to go?

Ring the doctor at Utopia. In some cases we can organise a video consultation with your specialist.

What about buying food?

We are in this together. We all have a duty to care for not just our family but for our community. Please do not be selfish and buy more than what you need from the shops. Make sure you have enough food in your house to feed your family for 2 weeks. You do not need to buy any more than this.